Where are you and can we visit?
We are based in Cirencester, Gloucestershire. Although we do not have a shop, we can arrange an appointment to discuss your project in person. Give us a call on 01285 641867 or check our diary as we may be attending a fair near you soon.
Telephone 07710148915 or 01285 641867
Why is the company called Beyond France?
The company is called 'Beyond France' because contrary to common belief, vintage linen fabric does not just come from France - and is in fact is available beyond France! We travel across the whole of Europe sourcing linen and items to furnish the home. We consider ourselves a European company hence the .eu web address!
Is the linen French?
The linen we source is mainly Hungarian; however we also offer linens from many different countries across Europe.
Will the linen shrink?
Natural shrinkage can occur in unwashed linen, however as we mainly supply washed linen shrinkage is expected to be minimal.
How do I care for linen?
At Beyond France, we spend a lot of time washing and ironing linen so these suggestions come from experience:
If the linen is heavily soiled, it can be washed at up to 60 ° with a 90° pre-wash. The Linen can also be sprayed or soaked with stain remover. To save energy and the environment do not wash hotter than necessary, 40° is sufficient for light soiling.
Dyed Linen should be washed at 40°, in a separate wash.
The Indigo colour is achieved by a natural dying process, which means there is natural colour fade
Drying and ironing linen
Linen is renowned for creasing. So, to minimise creasing and make ironing easier:
Iron linen when it still damp.
Use a tumble dryer to make the linen feel soft and easy to iron. Even a short blast in the dryer will make a difference.
Don't dry in summer sun as the linen fibres will dry like cardboard.
Don't leave dyed products in direct sunlight. If desirable natural linen can be lightened in the sun.
With all the natural variations, will I get the product I saw on the website?
Yes, the products available in the online shop will be those dispatched to customers, If you see something you like in the online shop, snap it up, as it may be the only one!
At Beyond France, we take every care to ensure that the descriptions and specifications are appropriate to the individual items for sale.
Everything is professionally washed to ensure the colours or designs don't run and any bad stains are removed. However, as these are vintage linen fabrics which may have been used before or have been in storage for a long time, there may be small marks that cannot be removed.These demonstrate the age of the items and we hope you can accept any small marks that our extensive washing procedures can't remove.
How will I know if the measurements are suitable?
The measurements are listed for each item in the online shop, so please check your requirements before placing an order. If you have special requirements or wish to gain further guidance, please contact us and we will be happy to help.
Do you accept returns
In line with the Distance selling regulations:
If you are unhappy with your purchase, please let us know within seven working days of receiving the goods. We will not offer any refund, exchange or credit for items that are returned without prior notice or on occasions when contact is made after seven working days.
The items must be returned to us within a further 14 days.
The items must be returned using an insured delivery service that covers the full cost of the items. Liability for loss or damage during transit lies with the customer.
The customer must return the goods unused in "as new" condition for a full refund. The cost of post and packaging will not be refunded.
We will write to you to confirm your return has been processed and you will receive your refund or exchange (when in stock) within 14 days of the return being received. It may be the case that we will have a suitable replacement being dyed or prepared, so if you are able to wait for us to return from a trip we may be able to exchange the item outside of the 14 days.
Please note that refunds on items bought as presents can only be given to the original payer and if you decide to exchange the item, we under no obligation not to tell the payer.
Any questions relating to our Returns Policy, use the 'Contact Us' form located in the shop menu or phone us 01285 641867. Please be advised that we will answer your queries within 24-36 hours, however sometimes we may be in Hungary, so please bear with us !
I am interested in wholesale or trade possibilities?
Please go to the trade page on left hand side and download the form
Alternatively request a copy of the trade form using our 'Contact us' page - please include your email address.
If you have any queries, please use the 'Contact Us' form located in the shop menu. or telephone 01285 641 867. Please be advised that we will answer your queries within 24-36 hours, although sometimes we may be in Hungary so bear with us!
Beyond France Ltd
Reg No: 04739632
VAT No: 908 7679 73